PopHops Support
How can we help?
Get help with your account, a Pass, a purchase, check-ins, tickets, or rewards.
Contact the PopHops team
Email us with a short description of what happened. Include the email address on your account and the name of the Pass or experience when relevant.
What to include
- The email address connected to your PopHops account
- The Pass, Campaign, ticket, or reward involved
- What you expected and what happened instead
- A screenshot when it helps explain the issue
Never send your password, full payment-card number, or one-time verification codes.
Privacy and account requests
You can manage notifications, export your information, or close your account from Settings in the PopHops app. Review our Privacy Policy for more information.